Aside

Dana Coburn- At The Rankin

Lately at The Rankin we have been dealing with meetings, paperwork, and brainstorming on ways that our venues can be different than they have been in the past. Even though I work solely at the Rankin, our office deals with three different venues; The Rankin Gardens and Atrium, University Hall, and the Elizabeth Bradley Turner Center.  The three venues are all equally important and utilized for different types of events.

In order to ensure  that our venues are running properly and being maintained the way that Columbus State University expects it to, we have tours with just the marketing executive to see what is great and what can me improved. Since I work directly under the marketing director, I was able to join in on one of these tours. Last week we toured University Hall. The improvements made at this venue have been helpful to the University. More people are wanting to hold their luncheons and different meetings in this venue, and we could not be happier. It is very spacious and now up to date with decorations, furniture and technology equipment.

We were very pleased with the tour and cannot wait for more businesses and organizations to experience the new and improved facility. In order to ensure that these venues stay the way they are now, we must continue to re invent the  way we market, sale, and expose our venues. This section of work is fun and interesting to me. I also am able to use my skills that I have been learning in the classroom, and make sure this is the line of work that I am aspiring to meet a part of is right for me.

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Dana Coburn – Ready, Set, Tour Time!

Today I gave my first solo tour to new clients at The Rankin Gardens and Atrium. When I saw how eager the future bride and groom were to see their potential venue, I became even more excited to show it off.  Along with my eagerness, I was exceptionally nervous because their opinion and first impression of the venue lies in my hands. There are certain procedures you have to go through in each room  that I had been trained on, and it is crucial to be able to give the tour correctly as well as show all available options to meet their needs.  

This young couple was extremely nice and were encouraging the whole time. I was able to explain every option for the venue set up and package for their wedding day, as well as answer all questions that came up. The tour went exceptionally smooth and I am one hundred percent confident in the role I play here. These particular clients did book a date, and are set to have their ceremony and reception here in the beginning of next fall.

My mentors in this internship have given me the knowledge I need to fulfill my goals during my time here. They are now allowing me to experience the real world with the knowledge I have gained with my time here so far. I enjoy the independence given to me here, but I am also thankful for the supportive system that has been put in place to help me succeed. I am now ready to give as many tours as possible! Everyone, come tour the Rankin Gardens and Atrium for any event!