My last day at St. Francis was a bittersweet moment. I can honestly say that it was the best place I have ever worked. I say this not to be nice and not because this is my blog, but that is the truth. There was literally never a dull moment with the community relations and facilities department sharing the same building. Every morning I was always greeted by anyone walking the halls whether it was the people in the mail center, or the ladies at telecommunications when I picked up the newspaper in the morning. All around a great experience (well minus the few times I got lost in the hospital). This semester although it was busy for me academically I wouldn’t change a thing. The marketing team at St. Francis are a great set of people and to their chemistry at work was amazing. I was pleased to work with Amy, Jessica, John, and Karen. One thing that this internship taught me that was most important, was details. Pay attention to even the smallest things. Some of the smallest things can make the biggest difference. As my blog posts come to an end, I would recommend to the future interns at St. Francis: smile, and don’t be nervous, ask lots of questions, and don’t be afraid to fail. It happens to the best of us from time to time. Continue to put your best foot forward.
Mayo Clinic is a nonprofit worldwide leader in medical care, research and education for people from all walks of life. Doctors from every medical specialty work together to care for patients, joined by common systems and a philosophy of “the needs of the patient come first.”
St. Francis recently had a press conference to tell everyone that they are now partnering with the Mayo Clinic this is a great opportunity for the hospital to advance in health care as it related to its patients. As I was at the hospital the morning of the press conference, something that came up that I learned in my PR classes that was extremely exciting to me. “Employee relations.” There was a lot buzz about the mayo clinic partnership but a lot of people didn’t know exactly what was going on. Robert Granger CEO announced the great news to the employees before anyone else. This was to ensure that the employees of St. Francis knew before the public. The employee conference was very simple and sweet, due to the many patients that had to be seen and work that needed to be done. as I learned in many of my classes if your employees aren’t happy, no one is happy. So be sure they know whats happening first before the public.
After the employee conference may of the news station and newspaper journalists showed and were handed press kits for them to get a feel for what was happening for the day. During this time I was to get to meet some of them and see how they shoot video during the press conference. Although my internship was never with a TV station I got a pretty interesting view of things.
St. Francis Celebrate it’s annual Primetime seniors health fair. This health fair is a community based effort to keep our seniors health and active as they grow deeper into their years of wisdom. At the health fair their were tons of give aways and different health screening that most seniors would not be able to afford on their own. St. Francis also gave away flu shots to those that wanted them at the health fair. I had the opportunity to greet many of our seniors and also help them to get registered into our Primetime Seniors program. The primetime seniors program also offers different events each month such as ballroom dancing and exercise classes for those 65 and older. As I get older I realize how much legacy these people carry and it is so important to make sure they are healthy and comfortable in their latter years. The stories and wisdom they carry is something that can never be recreated or duplicated. I am so grateful and humbled by the opportunity to help with this event. It was a great success and I wish St. Francis on the years to come.
Since I have been an intern at St. Francis I have notice its major concern about the health and well being of the Columbus area. In the past few months I can say that I have attended at least 3-4 health fairs. Some back to back. The most recent health fair I attended was at Warren Williams for the Fountain City Classic that comes to Columbus, Ga every year. Though we were not the only hospital or doctors office at these events I can honestly say that we often get the most attention while we are there. Now that we have our state of the art heart hospital as well as the opening of the Womens hospital, lots of people come and ask us about these things as well as what Doctors we partner. This is so they can jump on the great St. Francis train of health and wellness. Often times at the health fairs a few nurses come from St. Francis come to help by doing blood pressure checks, BMI chart checks, and hearing test. They also teach about strokes and different diseases that lots of people are prone to. While at the events I usually just greet guest as they walk by or help them to gather brochures on the information that they are most concerned about.
It’s finally here! The opening of the Women’s Hospital at St. Francis is finally up and almost running. Today I had the honor of picking up a few documents from the Mayor’s Office before heading over to help set up at the hospital for the momentus occasion. Upon arrival there were balloons everywhere with St. Francis’ great facility team placing them around outside. During the set up time I assisted one of the team members set up the stage for our guest by being sure signs were placed properly, and the micrphones had no feed back. I also was able to get my first look at the community relations PR representative Jessica, prepare for the media to come and video the ceremony by handing out press releases and answering any questions the media may have at any moment. During the event I was able to stand back and watch as the CEO Robert Granger gave his kind words to the employees of St. Francis to congratulate them on their hard work and team effort to make the hospital opening a success.
Many dont know this about St. Francis but they delivered babies between 1950-1980. During the baby search contest that I talked about in a previous post, we were contacted by many men and women who were born at St. Francis between 1950-1980 and, we had success. The first baby ever born at St. Francis heard about this grand event and made her way down for the event. Everyone that came to the ribbon cutting were able to tour the Labor and Delivery Hospital before they are officially up and running. It was absolutely stunning!
If you live in the Columbus, Ga. Area you have probably seen the “Baby search” billboards plastered all over town. When I first arrived at St. Francis, I was told that this would be a part of one of the biggest projects St. Francis has ever done. St. Francis stopped delivering babies around 1980, and now they will be expecting new arrivals come the end of this year. At this current time St. Francis is calling to those who were born at St. Francis to get registered for great prizes and events to be apart of. So far we have had quite a few entries and I have had the pleasure of helping with the information collection portion of this project. St. Francis’ attempt is to get all of those who were born between those years to come to the unveiling of the Women’s facility on October 15th. They will also have the chance to win prizes as well. This is a great way to get the community involved and raise awareness of the new women’s facility. I am very excited to see who shows up on October 15th and meet some wonderful people.
For a few weeks, one of my tasks was to enter the doctors information into the database. This particular database allowed me to enter aprox. 300 doctors’ information (Specialty, facility, gender, education, residency). To find this information I had to search through each individual doctor’s resume to find these things. The difficulties I faced were quite amazing. Because many of the doctors affiliated with St. Francis were doctors prior to computers. I sorted through at lot of handwritten resume’s many of which were hard to read or missing information. As I like to tell everyone “Google is my best friend”, it really did help me to find out more information that I needed to complete their entry on the database. At times it became a little frustrating, but I do realize that whether I did it or someone else did, it had to be done. I did not create the webpage in which these names were posted but if you visit wecareforlife.com you will see the “Find a doctor link”. No matter what type of doctor you are looking for it’s probably in that database. After it’s all said and done with, I am happy to see the end result and how it is helping Columbus, and surrounding areas, find doctors to help the needs. It’s truly a changing experience when you know what little you did can literally make a big difference in someone’s life.
Throughout my time here at St. Francis I realize how imperative it is to read the daily paper. Especially when it pertains to your organization or a competitor. My daily task is getting the newspaper and going through it just check and see if our ads were placed correctly and to be sure there were no upset doctors, patients, or families. Also if there were any positive comments about St. Francis we would like to see those as well. It is important to stay on top of the organizations public image whether it is good or bad. Either way there is always going to be room for improvement. Luckily, I work for a great place and there have been no bad reports in the news. Since the opening of the new women’s facility in coming very soon there have been lots of positive stories about the childbirth classes. There have also been stories about the babysitting certification classes.
As I have learned in my PR classes this one of the most important things I will do to start my day as a PR practitioner, as well as searching the internet for different stories and remarks. This internship is truly showing me the real world of community relations, PR, and marketing.
On September 17th St. Francis placed a time capsule inside of the new Butler Pavilion to be open in 25 years! I was super excited to be apart of this occasion by collecting the letters and supplies from the doctors, nurses, dietitians, and anyone who worked at St.Francis. The time capsule had everything from construction hats, to business
cards, also there were letters written from individuals that work at the hospital. While this event took place it dawned on me that I will be 47 years old when they open this time capsule. Hopefully, I wont be far away so that I can be apart of the unveiling.
At this event I was able to shadow the community relations team on set up, photography, and welcoming the media. After this event I commend all photographers for the great shots they get at these events with lots of people. Seeing the set us and how the community relations department worked as a team to set this up was absolutely great. I am truly a proud intern of St. Francis Hospital.
After months of construction, the St. Francis Women’s Hospital is almost finished. I have met a lot of the new physicians that are preparing to serve the new mom’s in the OB/GYN center. At this current time many of the doctors have moved into their new offices and are ready to go. During my tour of the Women’s facility I was able to see all of the construction as well as the strenuous amounts of PR work that go into this project. There are signs that must have correct lettering as well as the logo must be absolutely perfect. Also, we not only does St. Francis serve there patients but you must make sure the employees and physicians are happy as well. So far it seems as though the OB/GYN doctors are loving what they see and experience and my hope for St. Francis is that the positive things continue!
In the picture above I am standing in one of the conference rooms as it’s being worked on. Safety first as St. Francis! always wear your hard hat and vest!)